Wages Survey

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The 2016 Retail NZ Wages Survey Report is out now!


Outstanding customer service is essential to success in retail. Our annual Wages Survey is a valuable tool for benchmarking staff costs and ensuring you are attracting and retaining the right people. It provides up to date guidance on average wages rates for 21 retail specific positions by merchandise, turnover and region.

Every retailer who completed the 2016 survey has been sent a FREE copy of the results. If you completed the survey but haven't received your copy please email us.

The 2016 report, which summarises the results of the 2016 Wages Survey, is available for purchase now. It costs $95 (ex. GST) for Retail NZ members and $195 (ex. GST) for non-members. Please order your copy below:


For more information about the Retail NZ Wages Survey please email wagessurvey@retail.kiwi.