Retail Crime - Reducing Risk: Napier


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Napier | 5:30pm - 6.30pm

Retail crime is a huge issue for the retail sector - costing the nation an estimated $1 billion a year in losses. Reducing and managing retail crime is a significant issue for retailers and their employees.

While shop theft is not new, the frequency of incidents and the brazen nature of the theft is increasing. Retail crime affects all New Zealanders, but especially those who work in retail.

This 1-hour seminar by Retail NZ will show you how you can discourage thieves in your business without it costing you.

This seminar is presented by Lorraine Rouse. Lorraine has 10 years of retail experience leading Bakers Delight stores. She has the latest insights on retail in NZ today, as she interacts with a wide range of retailers on a day to day basis. Lorraine's passionate about helping businesses grow, excel and adapting to the changing environment of retail.


You will learn:

  • Planning in-store strategy for reducing crime risks.
  • Coaching your team to be aware.
  • Learning how customer service can deter retail crime.
  • Managing the risks of crime.

Target audience: Store owners, Managers, Team leaders.

Level: Beginner - Intermediate.