Wages Survey


Are you unsure if you're paying your team correctly? We can help!


Your employees are your most valuable assets, and our annual Wages Guide can help you stay up to speed with average wage rates around the country, so you can keep up with the competition, whilst ensuring your employees are rewarded appropriately.


Our Wages Guide is the most comprehensive guide to retail wages in New Zealand and provides up-to-date guidance on average wages rates for 23 retail-specific positions by merchandise, turnover and region.

This year, with the big jump in the Minimum Wage, and the impacts of COVID-19, the information will be more useful than ever.

You can check out a preview of the Retail NZ 2017 Wages Guide here.



Retail NZ 2020 Wages Guide is out now!

The 2020 Wages Survey has now closed and the results have been published. Thank you to everyone who participated in this years Wages Survey

Every retailer who completed the 2020 survey has been sent a FREE copy of the guide. If you think your business took the survey and you have not received the guide please email wagessurvey@retail.kiwi.

If you didn't take part in the survey, the guide is available for purchase ($125 plus GST) for members and ($250 plus GST) for non-members.

If you'd like to purchase a copy, flick us an email at wagessurvey@retail.kiwi.





"This report gives me the confidence to know that I am paying my staff fairly and above the industry average."

- Jonathan, Fifth Avenue Menswear


Do you have questions?


Our Advice Service can help you manage the pay review process for your staff. Chat with our advisers on 0800 472 472 (1800 128 086 from Australia) or email them at advice@retail.kiwi.

If you have questions or feedback about the guide please get in touch.




Updated on 17th July 2020.