Retail NZ Payments Forum

Understanding payments is a vital part of running a business. Find out the latest payments techniques for your retail store, uncover common misconceptions, and learn how to protect yourself from fraud.

Key topics:

• Drive customer spend with different payment types.
• Keep the costs of payments down.
• Protect your business against credit card fraud.
• Debunk the misconception that contactless payments are cost-prohibitive.

This forum is design for small business owners.

Payments Forum Agenda

Opportunity:

• Where is the likely growth in customer spending?
• How to engage with international visitors as customers, in 2020.
• How to target the different customer types in NZ, and offer their preferred payment methods - older Kiwis, younger Kiwis, migrants and international visitors.

Pros and cons of different payment systems:

• EFTPOS.
• Scheme credit and scheme debit.
• Contactless.
• Buy Now Pay Later.
• AliPay and WeChat Pay.

How do I protect I business against card fraud?

• Refund fraud.
• Online fraud. What is 3D secure?

Why do I need to pay for payments?

What is the difference between merchant service fees and interchange fees, what does this mean for me?

How do I keep the costs of payments down?