Revolutionising Retail Safety with Facial Recognition
WatchGuard is a cutting-edge facial recognition solution designed to help retailers maintain safer, more secure environments. As part of the COMS family of solutions, WatchGuard brings advanced technology to the retail space, offering real-time customer identification to minimise theft, fraud, and unsafe incidents.
- Security & Safety
- Innovation in Technology
- Proactive Problem Solving
- Supporting Retail Businesses
With a rich history in the hospitality & gaming industries, where we help protect vulnerable customers, WatchGuard is now tailored specifically for retail.
Our expertise in high-accuracy facial recognition technology enables businesses to proactively detect problematic customers, enhancing workplace safety for staff and the overall experience for legitimate shoppers
From helping prevent repeat theft and streamline Police reporting to giving frontline teams greater confidence, WatchGuard is making a real difference for retailers.

“My staff aren’t looking over their shoulders, they’re actually serving customers again. Parents come in with their kids and it’s just a sports shop, the way it should be.”
Suraj, Owner
Stirling Sports Upper Hutt

“It’s not only about the big scary stuff. It’s the everyday losses you’d otherwise just absorb.”
Gulpreet, Owner
Vapemart Miramar

“For a team that’s already stretched, getting that time back matters.”
Lizzie & Andy, Owners
Unichem The Palms

“The pressure this has taken off the full team is invaluable.”
Libby, Owner
Welly Collective
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