Our Partners


Access Westpac banking benefits

Westpac has a long partnership with Retail NZ to support the financial wellbeing of New Zealand’s retail industry and provides our members with a range of benefits including:

  • fast, convenient service via a dedicated Association Member Desk for your personal banking requirements – find out more here
  • preferential Merchant Service Fees* 
  • competitive rates for standard home lending
  • access to Westpac’s Managing your Money programme to grow your financial wellbeing – learn more here

Together with Retail NZ, Westpac can help save you time and money by improving your financial wellbeing.

Find out more about Westpac and their special benefits for Retail NZ members:

For more information on how Westpac’s Industry Specialist can help you, visit here.

Merchant Service Fees for processing card transactions

Westpac offers negotiated pricing for processing card transactions, to Retail NZ members called Interchange Plus. 

Interchange Plus means that you’ll be charged two rates for each transaction:

  • A variable rate for the interchange fee that is set by the card schemes; and
  • A separate combined fixed rate for all other scheme, switch and acquirer (Westpac) fees – this is the rate negotiated for Retail NZ members.

New customers require a Westpac settlement account to receive the negotiated Merchant Service Fee, due to Anti-money laundering (AML) requirements. 

More information on interchange fees can be found here.

Do you want to make ‘cents’ of consumer and market trends?

Join Satish Ranchhod, Senior Economist, Financial Markets, Westpac NZ and Carolyn Young, Chief Executive, Retail NZ, as they chat about the current economic climate.

Satish has worked over 20 years as an economist and is a top NZ inflation analyst who led crisis analysis for earthquakes and global financial shifts. They discuss how inflation will continue to challenge businesses and ways to ensure your business is poised for both current and future scenarios. 

Keep your business safe with Westpac

Westpac’s Merchant Risk Hub is designed to help businesses manage risks and meet compliance obligations when accepting card payments.

The hub provides best practice resources, tips and articles on:

  • Protecting your payment channels (in-store, online and over the phone)
  • Understanding your merchant responsibilities
  • Complying with card scheme rules
  • Reducing the risk of fraudsters gaining access to your payment environment and committing card fraud
  • Helping prevent payment disputes
  • Payment industry changes.

If you’d like more advice on retail crime, our Retail Crime Hub has a full suite of resources available to support you and your business.

Our Supporters


Would you like one of our team to give you a call? Let us know and we will get back to you.