Join Retail NZ today
and be part of New Zealand’s leading retailing community

JOIN THE RETAIL NZ COMMUNITY

Helping retailers in New Zealand succeed

Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. 

We listen to our members and stand up on real issues affecting NZ’s retail industry. Whether you’re an up-and-coming retailer, a SME biz, a big box player or you’re pureplay ecommerce, we are advocating for you!

Our membership includes all types of retail stores, services such as beauty spas and tattoo studios, and cafés and takeaways. So no matter what you sell, or what service you provide – start your journey with Retail NZ today.

JOIN RETAIL NZ NOW

We’re here to make things a little easier

Retail NZ Advice

Save time

Our Advice Service was made for retail businesses like yours. We’re here to help with employment & consumer issues, and law changes, big or small. From advice on holiday pay, annual leave, and business management we can discuss any situation with you, and will ensure you have all the tools you need to take the next steps. Retail NZ members can call us FREE on 0800 472 472 (1800 128 086 from Australia).

News & Insights

You’ll be one step ahead, as we help you navigate the dynamic retail environment with Retail NZ’s regular newsletter Talking Shop, direct to your inbox! Our podcast Retail: Unplugged is your gateway to sector wide expert advice and real retailer stories. Plus, get our latest statistics, trends and insights to help you track New Zealand’s retail industry performance with your own retail business.

Working for you

We work hard to make your voice heard, at the highest levels of the Government, through thick and thin. You may have seen us stand up for your concerns in the media, and advocating for changes and developments that help you as a retailer. We are Aotearoa’s peak retail industry body.


Retail NZ resources

Handy retail resources

We’ve got what you need as a busy retailer. From the latest New Zealand employment agreements to recruitment guides and letter templates, you can feel prepared with us. You’ll have access to 100+ retail resource tools, the best part is, most are FREE for Retail NZ members!

Upskill & Network

You’ll have access to a variety of online training events and webinars that educate, inspire and celebrate independent and major success. We are preparing our events calendar for 2024, with some exciting in-person event opportunities.

Retail NZ Savings

Save money

Get your exclusive member offers with Retail NZ! Cut down your business bills, your credit card and bank merchant fees, and save on your business insurance, power, fuel, eftpos rental, delivery and more!

Start your journey with Retail NZ today

BECOME A MEMBER

See what our members have to say:

“Retail NZ keeps us in the loop. Like when you made a fair playing field for Kiwi retailers, by getting the Government to tax foreign retailers GST.”
Julz, Further Faster
“Our memberships are paying for themselves at the moment. I am very grateful for the information that is coming through as I know that I can rely on it.”
Rach, eko NZ
“I have really appreciated all the emails we have received from Retail NZ, especially over the COVID-19 period, keeping us all informed. You’re where we can go for help! My membership is money well spent. Many thanks from me and my team for keeping us informed!”
Sue, Sea Breeze Tourist Boutique
“Retail NZ is a constant presence for us as business owners – questioning the government, reacting fast during lockdown, and giving us good fact-based information”.
Jason Payn, The Beer Spot
“Getting a regular email from Greg has a real impact, and makes it clear what our next steps should be. It’s great to get that support and clarification.”
Amelia, Smack Bang
“Retail NZ and partners, have been a godsend in navigating this changed environment, knowing you had our best interests front of mind.”
Brett, Rockshop and KBB Music
“Retail NZ has definitely been a big part of getting Fearless set up. The advice girls are amazing, and the resources like staff employment templates are super helpful”.
Shelly, Fearless
“I love the information that Retail NZ sent on the contact tracing window display, it was a life saver! The wage subsidy information was also very helpful – our membership has been well worth it.”
Christabel, The Christmas Hut

Start your journey with Retail NZ today

Apply online today

Let us help make your life easier. Join Retail NZ and start enjoying the benefits. Retail NZ’s monthly rates start from as little as $40 per month by direct debit. Sign up online now.

Get in touch with us

Do you have questions? No problem! Our membership team is happy to help. Fill out the form below and one of our team will get back to you as soon as possible.

Need a tailored approach?

Are you a franchise group or a larger company? If you are interested in a custom approach to suit your needs, get in touch and we can discuss what’s best for your business.

Get in touch, we’re here to help

You’re interested in becoming a Retail NZ member, but want to make sure that it’s right for your business? No problem! Our membership team is here to answer any questions you may have.
Fill out the form below and one of our team will get back to you.

Be part of New Zealand’s leading retailing community

BECOME A MEMBER

Frequently Asked Questions

As a member of Retail NZ, you receive access to a comprehensive range of services and support:

  • Free access to our Retail NZ Advice Service. If you have employment, consumer, leasing, or any retail business questions, you can call us on 0800 472 472 (1800 128 086 from Australia), to speak to our friendly expert Advice Service.
  • You’ll get our weekly Talking Shop comms, direct to your inbox! Our weekly podcast Retail: Unplugged with sector wide expert advice and real retailer stories. Plus, get our latest statistics, trends and insights.
  • Voice the challenges you face, and we’ll ensure you’re heard by the Government.
  • Get in the know about all up-skilling, networking events, and get tickets at member pricing.
  • Cut down your business costs, such as credit card merchant fees, with our exclusive member offers.

No worries. There’s not much our advisers haven’t come across and there’s no such thing as a silly question. You can call them for business support, on any issue. 

We are available for calls weekdays between 9am and 5pm on 0800 472 472 (1800 128 086 from Australia) or email [email protected].

Retail NZ’s monthly rates start from as little as $40 per month by direct debit. Or, you can sign up to an annual plan and save over $50.

All rates are based on your total annual turnover, across your stores. Whether you are a retailer, wholesaler, who offers products and services to retailers, you are welcome to join the Retail NZ community, and start making the most of the benefits.

We have both annual and monthly payment options available. Complete our online application form to select the option that is right for your business.

Please note that our prices exclude GST.

Talking Shop is our weekly newsletter. It provides members with the latest industry news, updates, event invitations and more.

You can call our Advice Service on 0800 472 472 (1800 128 086 from Australia) or email them at [email protected]. Retail NZ members are entitled to FREE advice on employment, consumer and other business related issues.

We save you time with ready-made retail tools, so that you can focus on running your business. Retail NZ members have access to over 100 guides, templates, tools and resources. The best part is most are FREE for members!

Once you have signed up as a Retail NZ member you will be set up with a website log in. Please click here, enter your email address (this is your username), and a link will be emailed to you. From there you can create a new password, and login. If you have any questions about logging in, please feel free to email [email protected].

OUR STRATEGIC PARTNERS

Would you like one of our team to give you a call? Let us know and we will get back to you.