Join Retail NZ today
and be part of New Zealand’s leading retailing community

Helping retailers in New Zealand succeed

Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners

We listen to our members and stand up on real issues affecting NZ’s retail industry. Whether you’re an up-and-coming retailer, a SME biz, a big box player or you’re pureplay ecommerce, we are advocating for you!

Our membership includes all types of retail stores, services such as beauty spas and tattoo studios, and cafés and takeaways. So no matter what you sell, or what service you provide – start your journey with Retail NZ today.

We’re here to make things a little easier

Start your journey with Retail NZ today

See what our members have to say:

Start your journey with Retail NZ today

Get in touch, we’re here to help

You’re interested in becoming a Retail NZ member, but want to make sure that it’s right for your business? No problem! Our membership team is here to answer any questions you may have.
Fill out the form below and one of our team will get back to you.

Be part of New Zealand’s leading retailing community

Frequently Asked Questions

As a member of Retail NZ, you receive access to a comprehensive range of services and support:

  • Free access to our Retail NZ Advice Service. If you have employment, consumer, leasing, or any retail business questions, you can call us on 0800 472 472 (1800 128 086 from Australia), to speak to our friendly expert Advice Service.
  • You’ll get our weekly Talking Shop comms, direct to your inbox! Our weekly podcast Retail: Unplugged with sector wide expert advice and real retailer stories. Plus, get our latest statistics, trends and insights.
  • Voice the challenges you face, and we’ll ensure you’re heard by the Government.
  • Get in the know about all up-skilling, networking events, and get tickets at member pricing.
  • Cut down your business costs, such as credit card merchant fees, with our exclusive member offers.

No worries. There’s not much our advisers haven’t come across and there’s no such thing as a silly question. You can call them for business support, on any issue. 

We are available for calls weekdays between 9am and 5pm on 0800 472 472 (1800 128 086 from Australia) or email [email protected].

Retail NZ’s monthly rates start from as little as $40 per month by direct debit. Or, you can sign up to an annual plan and save over $50.

All rates are based on your total annual turnover, across your stores. Whether you are a retailer, wholesaler, who offers products and services to retailers, you are welcome to join the Retail NZ community, and start making the most of the benefits.

We have both annual and monthly payment options available. Complete our online application form to select the option that is right for your business.

Please note that our prices exclude GST.

Talking Shop is our weekly newsletter. It provides members with the latest industry news, updates, event invitations and more.

You can call our Advice Service on 0800 472 472 (1800 128 086 from Australia) or email them at [email protected]. Retail NZ members are entitled to FREE advice on employment, consumer and other business related issues.

We save you time with ready-made retail tools, so that you can focus on running your business. Retail NZ members have access to over 100 guides, templates, tools and resources. The best part is most are FREE for members!

Once you have signed up as a Retail NZ member you will be set up with a website log in. Please click here, enter your email address (this is your username), and a link will be emailed to you. From there you can create a new password, and login. If you have any questions about logging in, please feel free to email [email protected].


Would you like one of our team to give you a call? Let us know and we will get back to you.