Category - Speaking up for you

We’re proud to be the voice of retailers and to go in to bat on issues that matter to the sector.

Whether it’s Government ministers, oppositions spokespeople or senior officials from Government agencies we make sure the voice of retail is heard at the highest levels. You may have seen us in the media, our strong presence ensures the public are aware of the issues faced by NZ retailers like you.

Position Statement: Retail Payments

Demand for secure, fast and convenient digital payments is increasing in New Zealand. As participants in the payments sector, retailers should use advances in payments technology to support this demand.

Position Statement: Shop Trading Hours

In 2024 consumers are unrestricted in purchasing online, yet the Shop Trading Hours Act restricts some retailers, in some locations from doing business on three and half days each year. The Act is no longer fit for...

Position Statement: Retail Crime

Retail crime presents an increasing health and safety risk to employees and customers and to the financial sustainability of retail businesses.   

Perceptions of Retail as a Career 

We’re excited to announce that Retail NZ will be coordinating a project in collaboration with Ringa Hora- Workforce Development Council for Services- to address these challenges and find solutions that will benefit the...

Women in store with man in New Zealand, behaving in accordance to the Declaration on Violence & Anti-social Behaviour.

Declaration on Violence & Anti-social Behaviour

The Retail NZ Declaration on anti-social behaviour and aggression. As retailers within New Zealand, we are committed to providing great customer service and treating our customers with respect, but also to keep our...

Ports of Auckland and NZ Supply Chain

What’s happening at Ports of Auckland, for NZ’s retail supply chain? Kiwi retail business owners are currently enduring supply chain delays, and COVID-19 is the culprit. There is significant congestion...

Payments

Our advocacy for fairer merchant fees aims for greater fee oversight and transparency.

#eFairnessNZ

New Zealand had long been disadvantaged by a tax loophole that means foreign firms didn't pay GST to the Government when selling online to New Zealanders.

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