Category - Advice

Make the most of your Retail NZ membership with UNLIMITED calls to our Advice Service.

The Retail NZ Advice Service was made for businesses like yours, who need a helping hand now and then or just find it useful check in to see that you’re on the right track. Give us a call on 0800 472 472 (1800 128 086 from Australia) to talk through any issues or email us at [email protected].


happy retail worker at checkout

Probationary periods

A probationary period can be included in an employment agreement as a way to assess if an employee is right for the role.

picture of gang members

The Gangs Act 2024

Effective from 21 November 2024, the Gangs Act 2024 aims to keep New Zealanders safer through regulation on displaying gang insignia and gatherings. Learn how this impacts your retail business.

person giving gift envelope to another person

Gift Cards and Vouchers

Our guidance around gift cards and vouchers, and what you need to know as a retailer if you accept them in your store.

Accredited Employer Work Visa

If you cannot find suitable New Zealanders for a role you are advertising, you can apply to hire migrants on the Accredited Employer Work Visa (AEWV). Immigration New Zealand has procedures in place to ensure that your...

Retail crime

Retail crime presents an increasing health and safety risk to employees and customers and to the financial sustainability of retail businesses.

Customary closedowns

The Holidays Act allows businesses to closedown once per year, allowing your staff to take annual holidays, refresh and recharge for, in most cases, the Christmas break.

Hiring School Age Employees

With summer holidays upon us, you may be hiring school age employees to work for you. Be sure you adhere to the special restrictions for school age employees.

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