The Fair Trading Act protects consumers against being misled or treated unfairly by traders or shops. The Act also requires businesses to provide specific information about their goods and services to consumers and...
Category - Advice
Make the most of your Retail NZ membership with UNLIMITED calls to our Advice Service.
The Retail NZ Advice Service was made for businesses like yours, who need a helping hand now and then or just find it useful check in to see that you’re on the right track.
Give us a call on 0800 472 472 (1800 128 086 from Australia) to talk through any issues or email us at [email protected].
Not ready to join yet? Try our Pay-As-You-Go Advice Service. You can purchase individual Advice Sessions as and when required. If you love the service and decide you want unlimited access, we will discount your membership fees by the amount paid for your individual Advice Session.
Ford Sumner Lawyers' Senior Associate, Jordan Todd, reminds retailers that in practice they may have more leverage with their landlord than they think.
What happens when an employee does not turn up to work without providing a reason or notice? Read our advice on what you need to do, including letter templates.
How you manage business changes can significantly impact the success of the transition, and the level of risk to the business from unhappy team members.
What employment agreement should your employee be on? Learn more about the different types of employee agreements and find a template that suits you.
What are my employees’ annual holiday entitlements? Annually, your employees are entitled to four weeks’ minimum paid holidays. They become entitled after their first 12 months of continuous employment...
Here are 10 practical People & Culture initiatives that work well in a retail environment.
Know what your employees are entitled to All employees (including part-time and casual employees) are entitled to 10 days’ sick leave per year if: they have six months’ current continuous employment with the same...
Our guidance around gift cards and vouchers, and what you need to know as a retailer if you accept them in your store.
The real driver of success is your people. The difference between a good team and a disengaged one shows up clearly on your bottom line.






