Category - Advice

Make the most of your Retail NZ membership with UNLIMITED calls to our Advice Service.

The Retail NZ Advice Service was made for businesses like yours, who need a helping hand now and then or just find it useful check in to see that you’re on the right track. Give us a call on 0800 472 472 (1800 128 086 from Australia) to talk through any issues or email us at [email protected].

Cruise Ship Guide

Retail NZ has prepared this guide to help members better understand the needs of cruise passengers and to prepare for the influx of shoppers that cruise tourism brings.

Retail crime

Retail crime presents an increasing health and safety risk to employees and customers and to the financial sustainability of retail businesses.

Hospitality Fair Pay Agreement

The latest Hospitality Fair Pay Agreement updates for Retail NZ members. If you have questions about Fair Pay Agreements (FPA), please get in touch with our team.

Changes in COVID-19 restrictions

Learn about the recent changes to COVID-19 restrictions. We have prepared advice on what happens now with employees, leave, workplace policies and more.

Supermarket/Grocery Fair Pay Agreement

MBIE has approved the Grocery Supermarket Industry Fair Pay Agreement (FPA) application to progress to the next stage. Read the proposed coverage in this agreement to understand if you are impacted or not.

Helping members on their sustainability journeys

OfficeMax has been one of our association’s member benefits providers for over a decade.  As one of New Zealand’s leading workplace solutions providers, OfficeMax can help your business achieve its sustainability goals. 

Managing Medical Incapacity

Managing a medical incapacity situation with your employee can feel overwhelming and complex. However, with the right approach and knowledge of your obligations as an employer, you can make the process smoother for...

Building Back Stronger

Access the best tools to be help be prepared and continue being available to your customers and communities. Futureproof your business today.

New Zealand Plastics Phase-Out

The New Zealand Government is phasing out hard-to-recycle and single-use plastic items. From 1 July 2023 the bans or restrictions apply to the following items.


Would you like one of our team to give you a call? Let us know and we will get back to you.