Category - Advice

Make the most of your Retail NZ membership with UNLIMITED calls to our Advice Service.

The Retail NZ Advice Service was made for businesses like yours, who need a helping hand now and then or just find it useful check in to see that you’re on the right track.

 

Give us a call on 0800 472 472 (1800 128 086 from Australia) to talk through any issues or email us at [email protected].

 

Not ready to join yet? Try our Pay-As-You-Go Advice Service. You can purchase individual Advice Sessions as and when required. If you love the service and decide you want unlimited access, we will discount your membership fees by the amount paid for your individual Advice Session.


sale sign reflecting shoppers on street

Guide to the Fair Trading Act 

The Fair Trading Act protects consumers against being misled or treated unfairly by traders or shops. The Act also requires businesses to provide specific information about their goods and services to consumers and...

Navigating commercial leases

Ford Sumner Lawyers' Senior Associate, Jordan Todd, reminds retailers that in practice they may have more leverage with their landlord than they think.

Abandonment of Employment 

What happens when an employee does not turn up to work without providing a reason or notice? Read our advice on what you need to do, including letter templates.

Guide to Managing Business Change

How you manage business changes can significantly impact the success of the transition, and the level of risk to the business from unhappy team members.

Employment Agreement Types

What employment agreement should your employee be on? Learn more about the different types of employee agreements and find a template that suits you.

Annual Leave

What are my employees’ annual holiday entitlements? Annually, your employees are entitled to four weeks’ minimum paid holidays. They become entitled after their first 12 months of continuous employment...

Sick Leave

Know what your employees are entitled to All employees (including part-time and casual employees) are entitled to 10 days’ sick leave per year if: they have six months’ current continuous employment with the same...

person giving gift envelope to another person

Gift Cards and Vouchers

Our guidance around gift cards and vouchers, and what you need to know as a retailer if you accept them in your store.

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