E-learning for retailers

Retail is a fast-paced and evolving industry.

So, it’s critical to stay at the top of your game. To help with this, we’ve got a rich range of FREE e-learning resources. These courses are designed to help propel you and your team’s professional development, and help your business succeed.

Free Retail NZ e-learning courses

You can learn how to help support your team’s wellbeing, and how to comply with New Zealand’s employment law, with these FREE e-learning courses. These are designed for managers and owners, and can help you bring out the best in your team!

FREE: Understanding Mental Health and Wellbeing During COVID-19

It is a high priority to help employees minimise stress and anxiety, which may have resulted from COVID-19. This e-learning course helps you further understand how to talk about mental health.

This is available in English, te reo Māori, Chinese (Simplified), Chinese (Traditional), Korean and Hindi.

FREE E-LEARNING

FREE: Employment Law and Managing Change

If you’re a business owner or manager, this course can help you understand good employment practices. We’ll specify the key requirements that you must provide your employees.

This e-learning course is available in English, te reo Māori, Chinese (Simplified), Chinese (Traditional), Korean and Hindi.

FREE E-LEARNING

Professional development courses and e-learning

Learn how to forecast and satisfy your customers ever-changing needs, with our partners’ dynamic courses, webinars and e-learning content, including on-job training.

ServiceIQ

ServiceIQ is the industry training organisation for retail. Their training programmes give people valuable retail skills and knowledge. So, whether your forte is founding a retail business, or merchandising, or sales, ServiceIQ makes it easy for you to learn. They offer online courses, as well as learning on the job.

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Upskill People

Innovators in the global online learning market, Upskill People is helping millions of retailers shine. They offer retail-specific courses like:

– Managing People.
– Sales & Service Essentials.
– Safety, Health & Wellbeing.

BROWSE COURSES

ieRetail

Get the retail fundamentals right with Retail DNA, our best-practice, online training program. It is a self-paced course includes 13 downloadable tools, a handy app, multiple videos, and quizzes to check your retail fitness. Also, this is designed for everyone including retail managers, marketers, students and suppliers. Learn about:

– Key retail metrics, formulas and concepts.
– Margin management and margin retention strategies.
– P&L comprehension and analysis.
– Retail planning and strategising.
– And more!

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If you have any questions, please get in touch with our Advice Service at [email protected] or phone 0800 472 472 (1800 128 086 from Australia).