E-learning for retailers

Retail is a fast-paced and evolving industry.

So, it’s critical to stay at the top of your game. To help with this, we’ve got a rich range of FREE e-learning resources. These courses are designed to help propel you and your team’s professional development.

You can learn how to help support your team’s wellbeing, and how to comply with New Zealand’s employment law, with these FREE e-learning courses. These are designed for managers and owners:

FREE: Understanding Mental Health and Wellbeing During COVID-19

It is a high priority to help employees minimise stress and anxiety, which may have resulted from COVID-19. This e-learning course helps you further understand how to talk about mental health.

This is available in English, te reo Māori, Chinese (Simplified), Chinese (Traditional), Korean and Hindi.

FREE E-LEARNING

FREE: Employment Law and Managing Change

If you’re a business owner or manager, this course can help you understand good employment practices. We’ll specify the key requirements that you must provide your employees.

This e-learning course is available in English, te reo Māori, Chinese (Simplified), Chinese (Traditional), Korean and Hindi.

FREE E-LEARNING

Learn how to forecast and satisfy your customers ever-changing needs, with our friends dynamic courses:

ServiceIQ

ServiceIQ is the industry training organisation for retail. Their training programmes give people valuable retail skills and knowledge. So, whether your forte is founding a retail business, or merchandising, or sales, ServiceIQ makes it easy for you to learn. They offer online courses, as well as learning on the job.

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Upskill People

Innovators in the global online learning market, Upskill People is helping millions of retailers shine. They offer retail-specific courses like:

– Managing People.
– Sales & Service Essentials.
– Safety, Health & Wellbeing.

BROWSE COURSES

ieRetail

Get the retail fundamentals right with Retail DNA, our best-practice, online training program. It is a self-paced course includes 13 downloadable tools, a handy app, multiple videos, and quizzes to check your retail fitness. Also, this is designed for everyone including retail managers, marketers, students and suppliers. Learn about:

– Key retail metrics, formulas and concepts.
– Margin management and margin retention strategies.
– P&L comprehension and analysis.
– Retail planning and strategising.
– And more!

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If you have any questions, please get in touch with our Advice Service at [email protected] or phone 0800 472 472 (1800 128 086 from Australia).