Category - Video Series

How-To Retail: Episode 13 – Visa Loyalty Programme

21 September 2022 Episode 13: Visa Earn the loyalty of your modern-day digital customer  Visa commissioned research to examine existing loyalty programmes in New Zealand, which highlighted a need for retailers to...

How-To Retail: Recovery Edition

In this video series we are sharing information and inspiration from Auckland retailers. They discuss how challenging the last few months have been, how their businesses have survived and how they are getting through.

How-To Retail: Episode 10 – Animates

4 November 2021. Animates' staff have a sense of unity, passion, humility and commitment. So, it's no surprise that CEO Rod Gibson and the crew experience excellent customer loyalty with "pet parents".

How-To Retail: Episode 7 – NODE

23 September 2021 Episode 7: NODE Turning adversity into opportunity with a growth mindset Liz Carlson was travelling and adventuring around New Zealand and the globe, as a travel blogger. But this was all put a...

Interviewer and business owner standing in her cosmetics store, mid shot of their profiles as they stand facing one another.

How-To Retail: Episode 6 – BodyFX

9 September 2021 Episode 6: BODYFX Getting ahead of the curve A couple of decades ago, 19 year old Yolanda Bartram arrived in New Zealand from the Netherlands. She and her sister Myrthe revolutionised the local body...

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