Video Series

How-To Retail: Recovery Edition

Interviews with Auckland retailers sharing their experiences and learnings as they have navigated the COVID environment.

In this video series we are sharing information and inspiration from Auckland retailers. They discuss how challenging the last few months have been, how their businesses have survived and how they are getting through. #LoveWhatYouDo

This video series has been brought to you free of charge with compliments of Activate Tāmaki Makaurau.

Watch the recordings below:

Episode 1:
SUP2

23 December 2021 – 11 minute watch

SUP2, is the first episode in our How-To Retail: Recovery Edition series. Hear from Uncle Wax of SUP2 clothing on how your audience is the key to your online success and the importance of content.

For more information and to see the SUP2 range, take a look at Wax’s online store.

Retail NZ is pleased to present this video in conjunction with Activate Tāmaki Makaurau.

Episode 2:
House Of Travel Botany Junction

23 December 2021 – 17 minute watch

House of Travel – Finding it tough to balance the uncontrollable and wellbeing in your business, it’s a fine balance… or is it your pathway to exploring space! Hear from Katrina from House of Travel, on how she has balanced her travel agency and wellbeing in these trying times. Throw out what you can’t control and dive into the second edition of How-To Retail: Recovery Edition.

For more information or to book your next holiday through House of Travel please click here.

Retail NZ is pleased to present this video in conjunction with Activate Tāmaki Makaurau.

Episode 3:
Helensville Paper Plus Select

25 March 2022 – 17 minute watch

Here it is, hot off the press! The latest episode of How-To Retail: Recovery Edition is out now. Hear from April from Paper Plus Helensville, on being brave and doing something scary!

For more information about Helensville Paper Plus Select visit their Facebook page.

Retail NZ is pleased to present this video in conjunction with Activate Tāmaki Makaurau.

Episode 4:
Sweet and Me

1 April 2022 – 13 minute watch

Sweet and Me is next in our How-To Retail: Recovery Edition series. Hear from owner Bertrand, about the journey of this wonderful specialty cakery based in Auckland.

Click here view Bertrand’s Sweet and Me online store.

Retail NZ is pleased to present this video in conjunction with Activate Tāmaki Makaurau and Pacific Business Trust.

Episode 5:
The Beer Spot

11 April 2022 – 15 minute watch

Introducing the latest episode in our How-To Retail: Recovery Edition series. This week we talk to Laurence, one of the owners from The Beer Spot. He discusses the impact of COVID-19 on their business and the strong community connection they have built and maintained.

Learn more about The Beer Spot here.

Retail NZ is pleased to present this video in conjunction with Activate Tāmaki Makaurau.

Episode 6:
Danika Cooper Jewellery

22 April 2022 – 14 minute watch

Our new How-To Retail: Recovery Edition is here! In this episode you’ll hear from Danika and Tumua, owners and founders of Danika Cooper Jewellery, a Pasifika inspired jeweller in East Auckland. They discuss their experience with operating a small family owned business, selling to the local community out of pop-up markets – but what happens when a pandemic hits, how did they keep going, how did they evolve online and keep their customers engaged? Let’s find out.

Click here to learn more about Danika Cooper Jewellery and to see their beautiful range influenced by the Pacific and Polynesian cultures. 

Retail NZ is pleased to present this video in conjunction with Activate Tāmaki Makaurau and Pacific Business Trust.

Episode 7:
Office Max

16 August 2022 – 13 minute watch

In this latest episode of our How to Retail: RecoveryEdition, we have the managing director of OfficeMax NZ ltd, Kevin Obern, sharing with us the fantastic journey of growth for OfficeMax over the years including learnings during the COVID-19 pandemic. Kevin shares their experience in maintaining customer experience with a digital first proposition and also keeping teams motivated and engaged during tough pandemic times.

Click here to learn more about Office Max and to see their range of products and services.

Retail NZ is pleased to present this video in conjunction with Activate Tāmaki Makaurau.

Join the Activate Tāmaki Makaurau Business Community today!

Are you an Auckland-based retailer? Join the Activate Tāmaki Makaurau Business Community – a place where you can find lots of useful information, checklists, handbooks and essential tools that have been designed specifically to help you navigate and operate as Auckland transitions out of lockdown.

We hope you have enjoyed our How-To Retail: Recovery Edition video series. If you’d like to hear from more inspiring retailers from around New Zealand, click here to see our How-To Retail series.

If you have any questions or comments, please get in touch with us at [email protected] or 0800 472 472 (1800 128 086 from Australia).


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