Expert HR and retail compliance advice – just a phone call away
Retail NZ is here to help. Make the most of your Retail NZ membership with unlimited, free access to our Advice Service during our operatng hours, Monday – Friday 9am – 5pm NZST.
How we help retailers
EMPLOYMENT ISSUES
Advice on holidays and leave entitlements, performance management, investigations and disciplinary, consultation process for restructures and redundancies, and managing complaints and grievances.
BUSINESS COMPLIANCE
Our advisers can talk you through your obligations under the Consumer Guarantees Act, Fair Trading Act, music licensing requirements, health and safety, and other areas to support your business with remaining compliant.
HANDY RESOURCES
Help with employment agreements, employee letters, lay-by contracts, business change, consumer issues and other business documentation with our wide range of templates.
Examples of common queries:
Our Advice Service is here to support retail business owners like you by providing practical, general guidance across employment and business matters. It is a useful check‑in point to help you understand your obligations and consider how different situations are commonly approached in practice.
Not a member of the Retail NZ family yet?
No worries! Click here to get on board or contact our Membership Team to learn more about our amazing benefits.
If you’re not ready to join yet, consider trying our Pay-As-You-Go Advice Service!
You can purchase individual Advice Sessions as and when required. If you love the service and decide you’d like unlimited access, we will discount the cost of the session from your annual membership fees. T&Cs apply.
