Category - Advice

Make the most of your Retail NZ membership with UNLIMITED calls to our Advice Service.

The Retail NZ Advice Service was made for businesses like yours, who need a helping hand now and then or just find it useful check in to see that you’re on the right track.

 

Give us a call on 0800 472 472 (1800 128 086 from Australia) to talk through any issues or email us at [email protected].

 

Not ready to join yet? Try our Pay-As-You-Go Advice Service. You can purchase individual Advice Sessions as and when required. If you love the service and decide you want unlimited access, we will discount your membership fees by the amount paid for your individual Advice Session.


retail worker leaning on counter during christmas sale

Guide to Public Holidays

Public holiday entitlements can be complex, particularly for employees with variable work patterns or when leave arrangements overlap with a public holiday.

Current Minimum Wage Rates NZ

Here's what you need to know about the current Minimum Wage rates in New Zealand, what it means for your employees, and your retail business.

Mondayised Public Holidays

How do Mondayised public holidays work in NZ? Sometimes public holidays in New Zealand are Mondayised or Tuesdayised. This means when the calendar date of the public holiday falls on a weekend day, the holiday is...

sale sign reflecting shoppers on street

Guide to the Fair Trading Act 

The Fair Trading Act protects consumers against being misled or treated unfairly by traders or shops. The Act also requires businesses to provide specific information about their goods and services to consumers and...

Employees taking excessive sick leave

Tips for managing employees taking excessive or misusing their sick leave. Managing frequent or excessive sick leave requires a balanced approach. Frequent absences can arise for many reasons. In some cases, an employee...

Annual closedowns

The Holidays Act allows businesses to closedown once per year, allowing your staff to take annual holidays, refresh and recharge for, in most cases, the Christmas break.

gift-wrapped boxes on a stoop

Preventing parcel theft

To help your customers avoid the inconvenience and frustration of parcel theft, here are some practical tips your business can share with them this holiday season. 

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