Category - Advice

Make the most of your Retail NZ membership with UNLIMITED calls to our Advice Service.

The Retail NZ Advice Service was made for businesses like yours, who need a helping hand now and then or just find it useful check in to see that you’re on the right track. Give us a call on 0800 472 472 (1800 128 086 from Australia) to talk through any issues or email us at [email protected].



Critical Services Register

The Government has made some important announcements about operating businesses during the Omicron outbreak.

What to do if your business is a location of interest

If you have had an employee with COVID-19 come to work at your business premises during their infectious period, then anyone who was there during the same timeframe may be considered a contact - if they were in the same...

Preparing for Omicron

As your business prepares for possible cases of Omicron in your community and in your team, we have some helpful summaries of key advice and information below.

Mask exemptions

What you can ask of customers? t is mandatory at the Red Alert Level to wear a face mask inside a retail business, café, close personal service and takeaway food stores. We also know that some people who have a...

Mondayised Public Holidays

How do Mondayised public holidays work in NZ? Sometimes public holidays in New Zealand are Mondayised or Tuesdayised. This means when the calendar date of the public holiday falls on a weekend day, the holiday is...

Activate Tāmaki  Makaurau

Are you an Auckland-based retailer? Did you know there is Government funded business support available? This includes access to strategic help and planning for businesses in the Auckland region, read on to learn more...

COVID-19 lease negotiation guidance

The impact of lockdown due to COVID-19 has a significant impact on businesses operating incomes – outgoings such as rent, wages and utilities become hard to maintain due to significant losses in business income. This...

Financial support for businesses impacted by COVID-19

What financial support is available for my business? You may be eligible for COVID-19 financial support if your business has been affected by Covid. Do you need help accessing these benefits? Or have you got questions...

Minimum sick leave increases

What is the 2021 minimum sick leave change? The Government has made it compulsory to offer all employees at least 10 days’ paid sick leave each year. This is because of the Holidays (Increasing Sick leave)...

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