Category - Advice

Make the most of your Retail NZ membership with UNLIMITED calls to our Advice Service.

Our Advice Service was made for businesses like yours, who need a helping hand now and then or just find it useful check in to see that you’re on the right track. Give us a call on 0800 472 472 (1800 128 086 from Australia) to talk through any issues or email us at [email protected].



Natural Disasters

Have you been affected by a natural disaster. Should you need it, we have prepared some short advice dealing with employment, payroll and insurance issues.

Vaping products

What are the new rules for retailers that sell vaping products? After public consultation, which Retail NZ submitted on, new regulations for all retailers that sell vaping products will come into force from 11 November...

Holiday Pay

How do I work out my staff’s annual holiday pay? Calculating public holiday pay can be hard, especially when your employees have varying work hours and days. Here’s a guide to help you work out your...

Dealing with harassment

How to manage sexual and racial harassment complaints in the workplace. Sexual and racial harassment complaints in the workplace can have a serious and ongoing negative effect for all involved. It is essential that they...

Public Holidays – Otherwise Working Day

How do I pay my staff for holidays like Easter? To work out an employee’s statutory and public holidays entitlements and leave, you need to know whether the day is “an otherwise working day” for the...

Music in stores – what you need to know

Can I play music in my business? Learn more about music in store. If you like playing music in your store, you’re not alone. Music boosts team morale, and it sparks a shop-happy mood in your customers. Spotify...

Employee benefits

Are you attracting employees with enticing working arrangements?  Employers want to do the right thing and pay their staff a good wage. On top of that, they’d like to be able to offer flexible working arrangements and...

Customary closedowns

Closedowns over the summer months. The Holidays Act allows your businesses to closedown once per year, allowing your staff to take annual holidays, refresh and recharge for, in most cases, the Christmas break. However...

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