Category - Advice

Make the most of your Retail NZ membership with UNLIMITED calls to our Advice Service.

Our Advice Service was made for businesses like yours, who need a helping hand now and then or just find it useful check in to see that you’re on the right track. Give us a call on 0800 472 472 (1800 128 086 from Australia) to talk through any issues or email us at [email protected].



Dealing with harassment

How to manage sexual and racial harassment complaints in the workplace. Sexual and racial harassment complaints in the workplace can have a serious and ongoing negative effect for all involved. It is essential that they...

Public Holidays – Otherwise Working Day

Paying staff on public holidays. To work out an employee’s entitlements to holidays and leave, you need to know whether the day is “an otherwise working day” for the employee. That is, is it a day that...

Music in stores – what you need to know

Like to play music? You’re not alone if you like to play music in store. It can be good for team morale, and helps keep your customers in a shop-happy mood. Spotify, CDs, the radio and other music services are all...

Employee benefits

Are you attracting employees with enticing work perks, wages and flexible working arrangements?  Employers want to do the right thing and pay their staff a good wage. On top of that, they’d like to be able to offer...

ANZAC Day Trading

New rules about public holiday entitlements for staff working ANZAC Day. ANZAC Day always falls on 25 April. In 2020, that day is a Saturday. As always, most shops need to be closed until 1pm on Saturday 25th...

Customary closedowns

Closedowns over the summer months. The Holidays Act allows your businesses to closedown once per year, allowing your staff to take annual holidays, refresh and recharge for, in most cases, the Christmas break. However...

Security and loss prevention at Christmas

Take your security walk. We’ve created a basic checklist for you to prepare your business ahead of the Christmas season. This audit will help you easily identify problem areas when it comes to retail crime, loss...

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