How you manage business changes can significantly impact the success of the transition, and the level of risk to the business from unhappy team members.
Category - Advice
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To help your customers avoid the inconvenience and frustration of parcel theft, here are some practical tips your business can share with them this holiday season.
To make the shopping experience smoother and more reassuring for your customers, consider adjusting your returns and refunds policy for the festive period.
Finding and recruiting top talent should be a priority for all retailers. Here are some helpful recruitment and interview tips.
The festive season in New Zealand is a time of generosity, celebration, and community spirit. For retailers, it’s also a golden opportunity—not just to boost sales, but to build meaningful connections with customers and...
In the process of planning your Christmas party? Did you know your Health and Safety responsibilities as an employer are likely to apply to your end of year celebration too? Check out our advice on meeting your...
The Holidays Act allows businesses to closedown once per year, allowing your staff to take annual holidays, refresh and recharge for, in most cases, the Christmas break.
Retail NZ has prepared this guide to help retailers better understand the needs of cruise passengers and to prepare for the influx of shoppers that cruise tourism brings.
The Fair Trading Act protects consumers against being misled or treated unfairly by traders or shops. The Act also requires businesses to provide specific information about their goods and services to consumers and...
While Australia and New Zealand share close business ties, employment law in New Zealand has its own requirements, particularly when it comes to process, fairness, and employee protections.
