Category - Advice

Make the most of your Retail NZ membership with UNLIMITED calls to our Advice Service.

The Retail NZ Advice Service was made for businesses like yours, who need a helping hand now and then or just find it useful check in to see that you’re on the right track.

 

Give us a call on 0800 472 472 (1800 128 086 from Australia) to talk through any issues or email us at [email protected].

 

Not ready to join yet? Try our Pay-As-You-Go Advice Service. You can purchase individual Advice Sessions as and when required. If you love the service and decide you want unlimited access, we will discount your membership fees by the amount paid for your individual Advice Session.


Payments for Public Holidays

How to pay your employees for public holidays  Employees are entitled to 12 public holidays per year. Public holiday pay is calculated differently depending on whether or not the employee works on the public...

Managing 90-day Trials

A 90-day trial can be a great tool to ensure a new employee has the right skills and attitude and is going to be a good fit for your business.

Understanding lower interchange fees

From 1 December 2025, the Commerce Commission’s new Interchange Fee Network Standard comes into effect under the Retail Payment System Act 2022. Here’s what you need to know and how to prepare.

gift-wrapped boxes on a stoop

Preventing parcel theft

To help your customers avoid the inconvenience and frustration of parcel theft, here are some practical tips your business can share with them this holiday season. 

Giving back while growing your brand

The festive season in New Zealand is a time of generosity, celebration, and community spirit. For retailers, it’s also a golden opportunity—not just to boost sales, but to build meaningful connections with customers and...

Christmas party obligations

In the process of planning your Christmas party? Did you know your Health and Safety responsibilities as an employer are likely to apply to your end of year celebration too? Check out our advice on meeting your...

Annual closedowns

The Holidays Act allows businesses to closedown once per year, allowing your staff to take annual holidays, refresh and recharge for, in most cases, the Christmas break.

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