Category - Advice

Make the most of your Retail NZ membership with UNLIMITED calls to our Advice Service.

The Retail NZ Advice Service was made for businesses like yours, who need a helping hand now and then or just find it useful check in to see that you’re on the right track. Give us a call on 0800 472 472 (1800 128 086 from Australia) to talk through any issues or email us at [email protected].


Restricted shop trading days 

Every year there are three and a half days that most stores must close under the Shop Trading Hours Act 1990. Learn more about these days.

Record Keeping Obligations

If you employ staff, it’s important you are aware of the specific requirements to keep accurate records of wage, time, holidays and leave records under the Employment Relations Act 2000 and the Holidays Act 2003.

Fair Trading Act

Are your discounts legal? If you are publishing discounts, you need to make sure that you are complying with the Fair Trading Act.

Hiring School Age Employees

With summer holidays not too far away, you may be hiring school age employees to work for you. Be sure you adhere to the special restrictions for school age employees.

Retail Crime Updates

Retail NZ shares with members the most recent retail crime updates and aims to support retailers with range of resources and advice to prevent and deter retail crime.

Matariki

New Zealand will celebrate Matariki this year on Friday 28 June 2024. The date of Matariki will change change each year, to align with the Māori lunar calendar.

Mental Health & Wellbeing

Mental health is increasingly important, and it's a good idea to make sure you are looking after your peoples wellbeing, as well as your own.

Easter Sunday Trading

Find out if your local council allows your shop to open on Easter Sunday. Easter trading hours depend on your location.

Get a Retail NZ Good Employer Tick

Are you on the right side of the law? Find out with the Retail NZ Workplace Compliance Audit As New Zealand’s leading retail business organisation, we’re excited to offer you the opportunity to be certified...

Accredited Employer Work Visa

If you cannot find suitable New Zealanders for a role you are advertising, you can apply to hire migrants on the Accredited Employer Work Visa (AEWV). Businesses are encouraged to train, upskill and hire New Zealand...

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