Category - Advice

Make the most of your Retail NZ membership with UNLIMITED calls to our Advice Service.

The Retail NZ Advice Service was made for businesses like yours, who need a helping hand now and then or just find it useful check in to see that you’re on the right track.

 

Give us a call on 0800 472 472 (1800 128 086 from Australia) to talk through any issues or email us at [email protected].

 

Not ready to join yet? Try our Pay-As-You-Go Advice Service. You can purchase individual Advice Sessions as and when required. If you love the service and decide you want unlimited access, we will discount your membership fees by the amount paid for your individual Advice Session.


Easter Sunday Trading

Find out if your local council allows your shop to open on Easter Sunday. Easter trading hours depend on your location.

Payments for Public Holidays

How to pay your employees for public holidays  Employees are entitled to 12 public holidays per year. Public holiday pay is calculated differently depending on whether or not the employee works on the public...

Understanding lower interchange fees

From 1 December 2025, the Commerce Commission’s new Interchange Fee Network Standard comes into effect under the Retail Payment System Act 2022. Here’s what you need to know and how to prepare.

Christmas party obligations

In the process of planning your Christmas party? Did you know your Health and Safety responsibilities as an employer are likely to apply to your end of year celebration too? Check out our advice on meeting your...

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Cybercrime

Business owners should be aware of potential cyber crime threats and train their staff to recognise and prevent attacks that may cause financial loss, harm to reputation and business disruptions.

Your Guide to Local Government

What you need to know about the 2025 local elections, including: your options for getting involved, key dates to keep in mind, and how to find your local council's plans and their potential impact on your business.

Setting KPIs for your team 

Key Performance Indicators offer a measurable way to track progress, both for individual employee performance and towards overall business goals.

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