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2026 Spark Retail NZ Awards

Retail NZ is proud to announce the winners, runners-up, and highly commended businesses from the 2026 Spark Retail NZ Awards, recognising outstanding contributions across design, innovation, sustainability, customer experience and online retailing.

The 2026 awards have been an amazing opportunity to look back and recognise all the achievements and successes of the sector over the past 12 months. We look forward to bringing back the event in 2027.

Ten award categories celebrated the best of retail, including the Visa Lifetime Achievement Award for extraordinary contributions to New Zealand retail. Among its distinguished recipients were Briscoes CEO Rod Duke, James Pascoe Group founders Anne and David Norman, and the late jewellery entrepreneur Sir Michael Hill. Duke and the Normans were also granted lifetime memberships with Retail NZ.

Annexa Technology Innovation Award
This award recognises retailers’ exemplary use of technology in their business.


Mastercard Most Improved Store Award
This award recognises a physical or online store that has made a clear and positive impact on customers, the community, or the wider company.


OneMusic Best New Store Design Award
This award recognises innovation and creativity in store design that will contribute to long-term profitable growth for the retailer.


IconicAI Online Store of the Year Award
This award recognises an e-commerce retail manager or team that has significantly and positively impacted customers, the community or the broader company.


ServiceIQ Customer Service Experience of the Year Award
This award honours the retailer that excels in providing an exceptional customer experience.


Kora Outstanding New Talent Award
This award recognises the most promising new talents in the New Zealand retail sector. Entrants must have worked in the retail sector for less than five years.


KNAPP Sustainability Leadership Award
This award recognises retailers who are advancing their sustainability efforts through a specific green initiative from the past year.


NZ Post Young Retailer of the Year
This award recognises outstanding young talent in the New Zealand retail sector and is open to people aged 25 and under.


Spark People’s Choice Award
The People’s Choice Award is nominated by and voted for entirely by the public.


Visa Lifetime Achievement Award
This award is the most prestigious accolade and recognises someone whose career has profoundly shaped and advanced the retail sector.

  • WINNERS: 
    • Rod Duke, Briscoe Group Managing Director
    • Anne & David Norman, James Pascoe Group founders
    • Sir Michael Hill, founder Michael Hill Jewellers

2026 Spark Retail NZ Awards Gallery

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