Category - Advice

Make the most of your Retail NZ membership with UNLIMITED calls to our Advice Service.

The Retail NZ Advice Service was made for businesses like yours, who need a helping hand now and then or just find it useful check in to see that you’re on the right track. Give us a call on 0800 472 472 (1800 128 086 from Australia) to talk through any issues or email us at [email protected].


Managing Workplace Bullying and Harassment Complaints

How to manage allegations of bullying, sexual or racial harassment in the workplace.Complaints made in the workplace can have a serious and ongoing negative effect for everyone involved. Did you know that your business...

Annual Leave

What are my employees’ annual holiday entitlements?Annually, your employees are entitled to four weeks’ minimum paid holidays. They become entitled after their first 12 months of continuous employment. Then...

Fog device subsidy scheme

A government subsidy is available for eligible retailers who want to install fog devices to combat retail crime.

Restricted shop trading days 

Every year there are three and a half days that most stores must close under the Shop Trading Hours Act 1990. Learn more about these days.

Record Keeping Obligations

If you employ staff, it’s important you are aware of the specific requirements to keep accurate records of wage, time, holidays and leave records under the Employment Relations Act 2000 and the Holidays Act 2003.

Fair Trading Act

Are your discounts legal? If you are publishing discounts, you need to make sure that you are complying with the Fair Trading Act.

Matariki

New Zealand will celebrate Matariki this year on Friday 28 June 2024. The date of Matariki will change change each year, to align with the Māori lunar calendar.

Mental Health & Wellbeing

Mental health is increasingly important, and it's a good idea to make sure you are looking after your peoples wellbeing, as well as your own.

Easter Sunday Trading

Find out if your local council allows your shop to open on Easter Sunday. Easter trading hours depend on your location.

Music in stores – what you need to know

Can I play music in my business? Learn more about music in store.If you like playing music in your store, you’re not alone. Music boosts team morale, and it sparks a shop-happy mood in your customers. No matter...

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