

Cyclone Gabrielle
Key advice for retailers
This is a good reminder for all businesses to be prepared, we have advice to support
business continuity planning and what to do if you are impacted by a natural disaster.
We have also summarised a list of frequently asked questions to help you manage questions around
team members pay, leave, and dealing with red or yellow stickered premises.
Westpac offers relief options to customers affected by flooding
Westpac NZ is offering financial support to their personal and business customers affected by flooding in the Auckland region and Cyclone Gabrielle in the North Island.
The relief package features a range of possible support options:
- Suspension of principal payments for up to three months on home loans and business loans;
- Deferred payment on business credit cards for up to three months;
- A temporary overdraft facility for business customers.
Consumer customers requiring access to term deposit funds should also contact the bank. Find out more here.
Anyone who needs assistance should call our Contact Centre on 0800 400 600.
Customers with Westpac home or contents insurance can make a claim at our underwriters here.