Advice Service

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Our Advice Service was made for businesses like yours, who need a helping hand now and then, or just find it useful to check in to see that you're on the right track.

Christmas is coming...

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There is a uniqueness to a summertime Christmas that differs greatly from the heavily commercialised wintery season the Northern Hemisphere inhabitants enjoy. Less than 12 per cent of the global po...

The Future of Customer Service

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Investing to improve customer experience is essential for retailers to prosper in the long-term. From team culture, to customer service, to the technology consumers expect, find out how to get ahea...


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Westpac's long partnership with Retail NZ to support the growth of New Zealand's retail industry provides our members with a range of special deals including...

Retail NZ Blog

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At Retail NZ, we love when retailers give that extra oomph, and that’s just what you’ll find at Ballantynes, a vibrant Christchurch department store established in 1854. Did you know the rooftop is...

The Register

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Briscoe Group has reported slower profit growth and warns margins will continue to be tested by flagging consumer confidence, rising costs and a lower dollar.

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