Category - Advice

Make the most of your Retail NZ membership with UNLIMITED calls to our Advice Service.

The Retail NZ Advice Service was made for businesses like yours, who need a helping hand now and then or just find it useful check in to see that you’re on the right track. Give us a call on 0800 472 472 (1800 128 086 from Australia) to talk through any issues or email us at [email protected].


Guide to Managing Business Change

How you manage business changes can significantly impact the success of the transition, and the level of risk to the business from unhappy team members.

Hiring School Age Employees

With summer holidays upon us, you may be hiring school age employees to work for you. Be sure you adhere to the special restrictions for school age employees.

Current Minimum Wage Rates NZ

Here's what you need to know about the current Minimum Wage rates in New Zealand, what it means for your employees, and your retail business.

Your Guide to Local Government

What you need to know about the 2025 local elections, including: your options for getting involved, key dates to keep in mind, and how to find your local council's plans and their potential impact on your business.

Setting KPIs for your team 

Key Performance Indicators offer a measurable way to track progress, both for individual employee performance and towards overall business goals.

Setting Business Goals

Clear, actionable business goals are essential for success. Learn more about goal setting, and frameworks to find targets suitable to your business.

happy retail worker at checkout

Probationary periods

A probationary period can be included in an employment agreement as a way to assess if an employee is right for the role.

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