Free Session: Personal Safety and Conflict Management Training


October 2022.

Personal Safety and Conflict Management Training with Bruce Couper

We hosted some events between August – October 2022, with great networking and training opportunity where we updated you on what’s happening in the retail market. As a part of these events, we gave you opportunity to attend an in-depth training session on personal safety and conflict management. These sessions were intended to help you against in-store violence and anti-social behaviour, also seek advice on more such important issues on helping customers to #ShopNice.

For those of you who were unable to attend these sessions, here is a recording for you, aimed to provide you with the confidence and competence to manage personal safety and conflict situations in a way that optimises your own safety and that of others around you.

You can watch the recording below.

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We have a range of resources and advice available to prevent and deter retail crime. Check our Retail Crime Hub to find more such resources.

Please contact our Advice Service should you require any assistance or business support. You can ring us on 0800 472 472 (1800 128 086 from Australia) or send us an email to [email protected].

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