All of New Zealand is at the Orange Alert Level setting.
The next review of the Traffic Light settings will be mid May 2022.
The information on this page is constantly updated as the situation evolves and was last updated at 1.30pm on 13 April 2022.
- Financial support for businesses impacted by COVID-19
- How should I pay my employees that are self isolating?
- Preparing for Omicron
- Critical Services Register and Close Contact Exemption Scheme
- Mask exemptions
- COVID-19 lease negotiation guidance
- Employee vaccinations
- Frequently asked questions
- COVID-19 Business Services
COVID-19 Traffic Light System
The Government has introduced the “traffic light system” called the COVID Protection Framework that guides the operations of businesses during the COVID-19 Pandemic.
|Orange Status||Whole of New Zealand (from 11.59pm, Wednesday 13 April)|
Key requirements for retail sector
|Masks||Face masks required for indoor settings||The Government has announced changes to the rules around masks:|
Customers in hospitality venues (cafés, restaurants, bars, clubs) are no longer required to wear face masks – but public-facing staff in these businesses are still required to be masked.
Customers and staff in retail shops and shopping malls are still required to wear masks.
|Face masks are encouraged|
|Capacity Limits||Retail may open with capacity limits based on 1m distancing. No outdoor capacity limits||No capacity limits indoors or outdoors||No capacity limits indoors or outdoors|
|Contact Tracing / record keeping||Not required||Not required||Not required|
|Isolation Requirements||If you test positive for Covid-19 or are a household contact, you must self-isolate for 7 days||If you test positive for Covid-19 or are a household contact, you must self-isolate for 7 days||If you test positive for Covid-19 or are a household contact, you must self-isolate for 7 days|
Frequently asked questions
Want to stay up to date? Become a member of Retail NZ to receive direct updates during the current COVID and Omicron crisis. Our members receive our direct support and updates during COVID-19 alert level changes and beyond. To discuss membership contact our team now.
We’re here to help, so ask us first
Please contact our Advice Service should you require any assistance or business support. You can ring us on 0800 472 472 (1800 128 086 from Australia) or send us an email to [email protected].