All of New Zealand is at Alert Level 1. Here you can find the COVID-19 retail rules and guidelines.
Here’s what you need to know for COVID-19
- What the current Alert Level means for your business (see below).
- Financial support for businesses impacted by COVID-19
- Frequently asked questions
- How can our business partners help?
- COVID-19 Business Services
The information on this webpage reflects the best information we have, and we will keep this page updated. (Last update 12 March 2021, 12pm).
All of New Zealand
|Who can open?|
|Can employees come to work?|
|Yes, but anyone with symptoms of COVID-19 should stay home and call Healthline for advice.|
|All businesses MUST display an official QR code poster wherever people enter your premises. This is to support contact tracing, with the NZ COVID Tracer app. Also, you can create your poster here.|
|In this case, there’s no formal requirements.|
|Face masks are required on all planes and public transport throughout New Zealand.|
|Social groups and public venues|
|Public health requirements|
|No formal requirements, but we recommend that you encourage:|
– frequent handwashing,
– use of hand sanitiser,
– regular cleaning and disinfecting of surfaces.
And also, ask everyone with cold or flu-like symptoms to stay away from your premises.
If you need advice, please get in touch with our Advice Service on 0800 472 472 (1800 128 086 from Australia). Or you can email us on [email protected].
Find the latest Government information about COVID-19 here.
Frequently asked questions
We’re here to help, so ask us first
Please contact our Advice Service should you require any assistance or business support. You can ring us on 0800 472 472 (1800 128 086 from Australia) or send us an email on [email protected].