Category - Advice

Make the most of your Retail NZ membership with UNLIMITED calls to our Advice Service.

The Retail NZ Advice Service was made for businesses like yours, who need a helping hand now and then or just find it useful check in to see that you’re on the right track. Give us a call on 0800 472 472 (1800 128 086 from Australia) to talk through any issues or email us at [email protected].


Setting KPIs for your team 

Key Performance Indicators offer a measurable way to track progress, both for individual employee performance and towards overall business goals.

Setting Business Goals

Clear, actionable business goals are essential for success. Learn more about goal setting, and frameworks to find targets suitable to your business.

woman facing camera with blurry group of people behind her

Guide to Managing People

Your employees are one of your biggest assets and how you manage them during their employment will make a big difference to the success of your business.

happy retail worker at checkout

Probationary periods

A probationary period can be included in an employment agreement as a way to assess if an employee is right for the role.

picture of gang members

The Gangs Act 2024

Effective from 21 November 2024, the Gangs Act 2024 aims to keep New Zealanders safer through regulation on displaying gang insignia and gatherings. Learn how this impacts your retail business.

person giving gift envelope to another person

Gift Cards and Vouchers

Our guidance around gift cards and vouchers, and what you need to know as a retailer if you accept them in your store.

Retail crime

Retail crime presents an increasing health and safety risk to employees and customers and to the financial sustainability of retail businesses.

OUR STRATEGIC PARTNERS

Would you like one of our team to give you a call? Let us know and we will get back to you.