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Retail: Unplugged · 46
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6 December 2024
Surcharging & Customer Experience
In this episode we discuss the hot topic of retail surcharging with Sean Carney from Mastercard.
Sean outlines historical and current industry guidelines and shares his thoughts on what changes are needed to improve the customer experience. We also discuss industry innovations that are reducing fraud and protecting customers.
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A big thank you to our Strategic Partners for making this series happen!
