14 March 2025

Unlocking eCommerce Trends:
Top Merchant Insights

Robert Levy, Head of Marketing & Sustainability at New Zealand Couriers, talks us through key findings in the 2025 Merchant eCommerce Insights Report.

Learn about:

• Customer expectations and preferences around delivery and returns
• The number of channels customers use prior to making a purchase
• Plus how technology is shaping ecommerce, enabling you to provide a better customer experience.

Find this episode below.

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A big thank you to our Strategic Partners for making this series happen!