A Performance Improvement Plan is a formal process for managing underperforming employees

If your employee’s performance hasn’t improved with informal feedback, you can initiate a formal Performance Improvement Plan, after consulting with them and informing them of your concerns. Updated August 2025.

A PIP is a formal process, and therefore is subject to fair process requirements under New Zealand legislation.

Performance improvement plans can be a complex part of managing people. Our Advice Service is available if you have questions, or would like to request additional templates. Give us a call on 0800 472 472 (1800 128 086 from Australia) or email us at [email protected].

Retail NZ members: FREE
Non-members: $100.00