Video Series

How-To Retail: Episode 8 – Tea Pea

7 October 2021

Episode 8:
Tea Pea

Creating a business from scratch.

Scott McMillan comes from a digital advertising background, and when COVID-19 hit, he and his partner Meg were prepared. 14 years on, after failures and triumphs, Scott and Meg have built Tea Pea into a beloved part of Wellington.

In this 10 minute episode with Scott:

  • Play-by-play of how to start a business from scratch.
  • How to gain confidence and build a brand.
  • Investing in ecommerce, omnichannel & web developers.
  • Realistic perspective on the effects of COVID-19.
  • The value of selling what you love.

“Sell what you love. Fill your store with things that excite you, motivate you, or make you feel good. Surround yourself with things you love.

Believe in your staff. Empower them. Give them responsibility. And love them.

Believe in your customer. Love them. Get to know them.

Scott McMillan, Tea Pea

Watch Episode 8

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The team at Retail NZ are bringing you hot tips and key strategies. Be ready to be inspired and motivated for your own business!

How-To Retail episodes come out every two weeks, so you can check out all the ways successful businesses do retail! We also delve into the journeys of New Zealand’s great retailers. Undeniably, the people we interview are doing it right.

We love hearing about how retailers build businesses from the ground up. It’s awesome seeing people follow passion, and operate with great communication and awesome values.

If you have any questions, comments, or if you’ve got a retail story that you’d like to share with us, please feel free to get in touch. You could be featuring as the next inspiring Retail NZ story!

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